Returns & Exchanges
Magali Pascal offers returns on all full-priced items within 14 days of delivery, provided they are in original condition with all tags attached. We strive to ensure your shopping experience is seamless, offering easy exchanges or refunds to your original payment method.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing